Design and order support

How can we help?

Tell us what you are planning or where you need support. The right details help our team respond clearly.

Australia

Good guidance starts with your room.

Start a conversation

How can we help with your shades?

Use this form for product guidance, questions about an existing order or a trade project. A few details help us understand what you need.

Email and message are required. Other fields are optional.

NameOptional

Email addressRequired

Order number (optional)

What can we help with?

How can we help?Required

Tell us which shade, window or order your question is about.

Need to share a photo? Send photos by email

Please do not include payment-card details or other sensitive information.

Sending this form is an inquiry. It does not place or change an order.

Texture, colour and light. Details worth considering.

A useful starting point

A few details to have ready.

For product guidance

Share your country, the shade or fabric you like, the room and the question you want to resolve. For measuring help, include dimensions, units and your preferred mounting method.

For an existing order

Include your order number and identify the shade or window involved. Describe what has happened and email clear photos if they will help explain it.

For trade & projects

Tell us your role, project location, approximate number of windows and the stage you have reached. Include your preferred timing so we can discuss the requirements.

service@gremontblinds.com

This form does not accept attachments. Email photos with your order number or a short description so we can connect them to your question.

Planning your window

Need a hand with measurements?

Review inside, outside and no-drill measuring guidance before sending your window details.

Open the measuring guide

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Flat Fold

Front Slat

Soft Fold

Relaxed

Light & privacy

Everyday control

The right fit

How can we help?

How can we help with your shades?